90 Novembers

As part of the UX Writing Academy, my priority as a mentor is to provide students with ongoing support during an intensive ‘bootcamp’ series of assignments and a UX research project. I help each student to identify their visual communication strengths and blindspots; to advocate for collaboration and best-practice ways of working in product development teams; and to build healthy work relationships based on trust and transparency. Having the opportunity to work alongside industry leaders to shape the future of the writing community, locally and abroad, is an ever-rewarding experience!

Client-centred content design & UX writing for user journeys on iOS, Android, websites & desktop apps • Wireframing & prototyping • Content development, design & management of API portals, CMSs, design systems, microcopy assets & documentation • Cross-functional, agile collaboration with product design teams, incl. product managers, business analysts, software developers & testers • Stakeholder relationship management between design, marketing, editorial & legal teams

SEO writing, editing & proofreading of websites, mailers, blogs & social media content for retail clients across sectors incl. insurance, education, automotive, food & lifestyle • Campaign & presentation strategy • Corporate identity (CI) development

Social operations & content workflow management • Online community management using Trustpilot, Review Centre, Facebook & X (formerly Twitter) • Global client correspondence & query handling • Trend analysis & reporting using Sprout Social & Google Analytics

Digital & print copywriting, incl. blog posts, press releases & social media content • Collaboration with small business owners, graphic designers & marketing teams to create POS collateral

Facilitation of assessments, research activities & lectures • Online portal content management • Student community management • General query handling & academic support

Feature article research • Editing of beauty-related content & press releases • Assistance with photoshoots, product sourcing & media launches

Top 10% Distinction • Membership 128421

June 2020—June 2022 • Credential ID 29226008CD

Qualification to teach English as a foreign language

English • Arts and Culture • Information and Communication Tech • Global Perspectives in Education • Social Contexts in Learning • Facilitating Learning • Languages Methodology • Assessment • Professional Ethics and Law

Visual Communication • Research Methodologies • Digital Media • Socio-political Information Science in Global Contexts • Art History • Philosophy • Celebrity Culture • Culinary Phenomena