CONSISTENT. CREATIVE. PRACTICAL.
Together with my friends in Design, Business and Tech, I love to help clients across sectors make their own and their customers' lives a bit, but hopefully a lot easier! My mission is to implement smart, scalable communication strategies that create more time and space for true connection in digitised communities.
CLIENT EXPERIENCES
"Nicole will be an asset to any team she joins. During her time with us, she collaborated with designers, developers & stakeholders. Her ability to unpack complex content into user-friendly designs was especially valuable." (2025)
"Nicole excels at her craft & has an incredible ability of finding the sweet spot where creativity & on-brandness coexist. She's set herself apart as the model for people you'd want on your team." (2024)
"Nicole plays a crucial role in the development of our design system, since her proactive communication style & commitment to transparency helps the team to address problems promptly." (2024)
I couldn't have asked for a better instructor! Nicole's deep understanding of UX, paired with her kind nature & actionable feedback, gave me the confidence to pursue a career in the field." (2023)
"Nicole is very mature in her craft & systematic in her approach. She works closely with her counterparts across multiple streams to prevent misalignments amongst our UX teams." (2023)
"A true advocate for the client's experience, Nicole's involvement in the DigiCert solution has been pinnacle to its success. She can articulate complex processes in clear, simple terms." (2023)
"Nicole was the missing puzzle piece that we needed to build our content capability. From internal comms to UX journeys, she developed ways of working that highlight the value of UX copy." (2022)
"Nicole was one of the first copywriters in South Africa to master UX Writing & she became invaluable to our client as a conversation designer. I can't recommend her highly enough." (2021)
"Nicole is equipped with a positive attitude, which shows in her work. She gives 110% effort to deliverables. Her dedication to her craft in fintech makes her a pleasure to work with." (2021)
"A professional in all aspects, Nicole is an outstanding writer who is timeous & efficient. Her agile, can-do attitude makes her an asset to any team. It was a pleasure to work with her." (2021)
“Nicole showcases an extremely high quality of work & professionalism. Her knowledge of different end users allows her to develop content that appeals to different demographics." (2020)
"Nicole's hard work & commitment to improving Chat in fintech helped to ensure that our chatbot is a tool that truly helps people. She's polite & gets along well with different teams." (2020)
“Nicole is professional, delivers on time & obtains an intricate understanding of our business & projects at hand. She visually conveys messages much better than we ever can ourselves.” (2020)
“It's been a pleasure working with Nicole in the agency environment! She's hardworking, diligent & extremely talented. A true master of words with a down-to-earth & friendly nature.” (2019)
“Nicole can effectively communicate a broad spectrum of emotions in writing. Our clients love her & they can't stop praising the quality of her work & immense attention to detail.” (2019)
”Nicole is wonderful to partner with! Always well-organised & meticulous, she's not only an amazing writer but also phenomenal with conceptualisation. She's simply a lovely person!” (2019)
“Nicole is always willing to go the extra mile. She's exceptionally creative & punctual. I can recommend her to anyone who needs help with digital campaigns & marketing collateral." (2018)
“I’m delighted with Nicole! She has a fresh approach that speaks to the intended audience & she follows briefs perfectly. She goes above & beyond with recommendations. Excellent!” (2018)
